Shipping & Delivery Policy

The Client Hive ("Platform", "We", "Us") is a fully digital, subscription-based SaaS platform. We provide business intelligence, lead information, and hiring insights delivered entirely online. No physical products or goods are sold, shipped, or delivered.

All services, features, credits, and subscription access are delivered digitally and made available instantly upon successful payment processing. This includes:

• Subscription plan activation
• Lead unlock credits
• Top-up credit packs
• Access to platform features and data

Digital access is granted immediately after payment confirmation. In rare cases, activation may take up to a few minutes due to payment gateway processing. If access is not reflected within 30 minutes of a successful payment, please contact our support team.

Since The Client Hive is a digital-only platform, there is no physical shipping, handling, or logistics involved. No shipping charges, delivery timelines, or tracking information apply to our services.

Upon successful subscription or credit purchase, users can access their services through the platform at www.theclienthive.com using their registered account credentials. The platform is available 24/7 subject to scheduled maintenance and unforeseen downtime.

If a payment is deducted but the corresponding service or credits are not activated, users should:

• Wait up to 30 minutes for automatic reconciliation
• Contact our support team at admin@theclienthive.com with payment details

Our team will investigate and resolve the issue promptly.

For any delivery-related queries, please reach out to us:

Email: admin@theclienthive.com

Website: www.theclienthive.com

This policy is governed by the laws of India and subject to the jurisdiction of courts in Delhi, India.